ACE has a zero tolerance approach to bribery and corruption, which includes, receiving hospitality, entertainment or gifts which may create a conflict of interest and lack of impartiality.

We want to provide ACE employees with a set of regulations of how to behave towards the company´s customers, suppliers and business partners. This policy covers the regulations related to ACE’s anti-bribery and anti-corruption work, including employees receiving or giving hospitality, entertainment or gifts. This policy applies in any relationship between ACE employees and the company´s customers, suppliers and business partners.


This policy applies to all ACE personnel, meaning all individuals working for ACE at all levels and grades, including officers, directors, employees (whether permanent or temporary), in-house consultants or any other person working at ACE or under ACE’s control wherever located. ACE employees/consultants are obliged to make the company´s zero tolerance approach to bribery and corruption and our attitude towards giving and receiving hospitality, entertainment and gifts known to customers, suppliers and business partners.


The prevention, detection and reporting of bribery and other forms of corruption are the responsibility of all ACE employees / consultants. You are requested to avoid any activity that might lead to, or suggest, a breach of the Anti-Corruption Policies.

 Your responsibilities, in short, include to: 

Not give, promise, authorize, grant, provide, offer, receive, accept a promise of or demand any bribe;
Review and understand the difference between corporate hospitality and gifts and ACE’s view in relation to receiving and/or offering such;
Review, understand and comply with the Anti-Corruption Policy and applicable laws and always use your sound judgment;
Always communicate the principles of ACE’s zero-tolerance approach to bribery and corruption to all suppliers, contractors, service providers and business partners at the start of a business relationship with them and as appropriate thereafter;
If in doubt whether a gift or Corporate hospitality is in line with this Policy, or if you have concerns, consult ACE’s CFO and/or ACE Company Lawyer before you act!

Managers at all levels have a particular obligation of ensuring that the employees/ consultants are aware of and understand this Anti-Corruption Policy.


ACE is committed at the highest level to comply with international and local anti-corruption laws in all countries where we are operating.  This includes but is not limited to:

OECD Convention on Combating Bribery of Foreign Public Officials in International Business Transactions (1997). This is a common framework for establishing equal competitive conditions for companies in all convention countries and international anti-corruption laws. This makes it a crime for companies and individuals to pay bribes to foreign public officials. 
United Nations Convention against Corruption (2003). This addresses bribery both at home and abroad and includes private sector corruption. 
UK Bribery Act 
The provisions of the US Foreign Corrupt Practices Act (FPCA), which affect the operations of multinational companies (besides those primarily based in the US). 

Each legal entity and business area within ACE must ensure transparency and documentation in business life and address any cases of doubt/disputes to ACE’s CFO and/or ACE Company Lawyer. 


Based on the above legal framework, you as an ACE employee/consultant are required to be particularly alert to such unacceptable and unethical behavior. In the following paragraphs more details are given on different forms of unethical business behaviour to increase your awareness of incidents and business practices that are not acceptable to ACE. 

All employees/consultants must take precautions in cases where agents or intermediaries are used on ACE’s behalf.  


Bribery involves the improper use of gifts and favours in exchange for personal gain and is the most common form of corruption. 

A bribe or another improper reward (jointly referred to as a “Bribe”) is a financial or other advantage offered, promised or provided in order to induce a person to perform a relevant function or activity improperly i.e. in order to obtain an improper advantage.

The types of advantages given are diverse and may include money, gifts, sexual favors, company shares, entertainment, employment and political benefits. Bribery can also form a part of a systemic use of corruption for other purposes, for example to perpetrate further corruption.  Bribery can also make officials more susceptible to blackmail or to extortion. 

In short it is strictly forbidden to, directly or indirectly, give, promise, offer, authorize, grant, receive, accept a promise of or demand, any bribe or improper reward. Please note that both giving, offering and promising as well as receiving, accepting or demanding a Bribe are criminal offences. 

For individuals, bribery and corruption are punishable by fines and imprisonment, and the company could face fines, suffer serious damage to its reputation and potentially face other sanctions such as exclusion from tendering for public contracts.

 Gifts and Corporate Hospitality 

Modest hospitality and entertainment is normally an accepted courtesy in a business relationship. But gifts and entertainment in connection with ACE’s business, other than gifts or entertainment of minimal value provided in connection with business meetings, are prohibited without prior written authorization of your superior.

ACE’s employees/consultants are generally not to accept nor give, neither directly nor indirectly, any gifts, gratuities or other benefits which may influence decisions with respect to ACE’s relationship with suppliers, competitors, customers or other business partners. The distinction between gifts and corporate hospitality is not always crystal clear, but as a rule of thumb corporate hospitality includes meals, refreshments, events, transportation and lodging while gifts are something that the recipient (i.e. an individual) may enjoy on its own such as tickets, cash, gifts cards, membership cards, gift vouchers, articles and similar. 

The assessment of what is acceptable for ACE’s employees/consultants  might be different between corporate hospitality and gifts, meaning that corporate hospitality of a certain value might be acceptable in a certain situation even if a gift of the same value is not. 


Do not solicit for yourself anything of value from anyone in return for any business or service. 
Do not take part in, or attempt to, influence a decision or settlement if there is a conflict of interest. This applies also in all other circumstances which could give reason to questioning one’s impartiality.
Do not accept or give, directly or indirectly, any gifts, gratuities or other benefits which may influence decisions with respect to ACE’s relationship with suppliers, competitors, customers or other business partners. 
Do not invite (potential) customers/ clients for business meals and/or entertainment events, nor accept invitations from suppliers or other business partners, unless these invitations:
Represent only moderate value
Cannot be interpreted as a Bribe
All other entertainment and gifts are prohibited without prior written authorization of your superior and provided that they are permitted by local law.
Do not promise / offer or pay to customers/clients, or accept from suppliers or other business partners, any monetary gifts (payments, loans, etc.) or non-monetary gifts (e.g. vacation trips or other concessions) unless:
The gift or other benefit is a regular business gift (advertising gift) of minor value (guideline USD 150)
For a gift from ACE, the gift has been approved in writing by the giver’s line manager
Contact your line manager or local HR if you are in doubt 

The information provided in applications above these guidelines/limits must provide a good description of the event, the value, nature business reason and other circumstances of the entertainment requested. 

Embezzlement, Theft and Fraud 

Embezzlement and theft involve someone with access to funds or assets illegally taking control of them.  Fraud involves using deception to convince an owner  of funds or assets to give them up to  an unauthorized party. 

Examples include the misdirection of company funds into “shadow companies” (and then into the pockets of corrupt employees/consultants ), the skimming  of foreign aid money, scams and other corrupt activity. 

Extortion and Blackmail 

While bribery is the use of positive inducements for corrupt aims, extortion and blackmail is about the use of threats. This can be the threat of violence or false imprisonment as well as exposure of an individual’s secrets or prior crimes. 

This includes also such behavior as an influential person threatening to go to the media if they do not receive a certain treatment that are at the expense of others or are demanding money in exchange for continued secrecy. 

Favoritism, Nepotism and Clientelism 

Favouritism, nepotism and clientelism involve the favouring of not the perpetrator of corruption but someone related to them, such as a friend, family member or member of an association. Examples would include hiring or promoting a family member or staff member to a role they are not qualified for. Some states do not prohibit these forms of corruption. 

Laundering of money 

ACE is opposed to all forms of laundering of money and shall prevent its financial transactions from being used by others to launder money. ACE Group Treasury are primarily responsible for this tasks and will provide guidance to other units to ensure compliance. 

Financial reporting

ACE’s accounting shall ensure that all transactions are correctly registered and reported in accordance with local laws and good accounting practice. The annual accounts and interim accounts shall be in accordance with the laws, IFRS and good accounting practice. 

ACE’s public reports and other public communications are as well to comply with applicable laws and regulations with applicable laws and regulations.  


Particular attention should be paid in the following “red flag” situations: 

The benefit has a high value;
Benefits to the same recipient and which are frequently repeated;
The recipient is offered a benefit for private use;
Activities in which no ACE representative participates;
The benefit (event) involves family members, relatives, friends or similar;
The benefit coincides in time with a tendering procedure or business negotiations with the recipient or the entity which he/she is representing;
The benefit (of event character or similar) is tailored to one specific person;
The benefit is hidden, i.e. not approved by the recipient’s employer;
The benefit departs from generally accepted business practice or is unethical;
The recipient holds a position which is typically sensitive, e.g. supply chain personnel, procurement personnel;
The benefit is suggested or initiated by the recipient; or
ACE has received, signed and/or otherwise accepted a policy from the customer/business partner relating to gifts, rewards or other benefits which ACE has undertaken to comply with. 

Legal Assessment 

The provision and receipt of gifts, rewards and other benefits are relatively common when doing business, and are not by default unlawful. However, they will constitute Bribes (and be unlawful) if they are given, promised, offered, received, accepted or demanded with the intention of influencing business decisions to be made improperly. 

Whether a benefit is acceptable or not from a legal perspective depends on an overall assessment of all circumstances in each individual case. There are a number of circumstances which have particular importance in the assessment. You will find a detailed description in the ACE Anti Corruption Policy which as ACE personnel you are required to read carefully and apply.



We strive to build enduring relationships where transparency is the governing principle.

Cost Effectiveness


Our focus is always on providing the best value to our customers without sacrificing security, service and speed.



Our growth strategy is to keep developing a diversified product portfolio to reduce the volatility and risk.

Customer Focus


We emphasize on understanding our customers better than any other suppliers and service providers.